Does the Job Category Affect Employments’ Organizational Citizenship Behavior In Hospitals?

Background and Objective: Organizational citizenship behavior (OCB) is one of facilitatingfactors in improving the quality service healthcare section. This study aimed at investigatingthe possible relationship between job category employees’ organizational citizenshipbehavior some selected hospitals located Northern Iran.
 Material Methods: Thisapplied research was a descriptive-analytical cross-sectional survey conducted 2016 amongtherapeutic non-therapeutic/administrative employees working 5 locatedin Golestan province, Iran. 320 were randomly by using Cochran samplingformula. The Persian version Podsakoff’s standard scale for measuring organizationalcitizenship used data collection. gathered analyzed usingSPSS 18 applying independent t-test regression analysis.
 Results: mean rate nontherapeuticemployees’ (94.38±7.57) higher than that oftherapeutic ones (93.98±9.36). component altruism with 20.78±2.75 among therapeutic staffand conscientiousness 20.87±2.09 non-therapeutic staff thehighest rate. differences components behaviorwere not significant, lowest belonged to civic virtue (14.28±2.03), butin which difference significantly positive (p= .039).
 Conclusion: Althoughthe has low effect on behavior, managersof centers can improve their byimproving culture, work motivation satisfaction staff.
 Bangladesh Journal Medical Science Vol.20(1) 2021 p.74-80